Client: Interlock.io
Partner: Custom Data Solutions
Overview
Interlock.io provides essential compliance and monitoring services for DUI offenders, courts, and treatment centers through advanced ignition interlock technology. To scale their operations and better serve a growing client base, they needed a comprehensive, cloud-based ERP platform. Custom Data Solutions delivered a full application suite — spanning clients, admins, judges, parole officers, and treatment centers — with a strong focus on automation, real-time reporting, and operational efficiency.
Project Highlights
We designed and built a full-stack ERP and customer management system specifically tailored for the ignition interlock industry, covering everything from scheduling to payments to compliance reporting.
Key Features Delivered
✅ ERP System Built Around Interlock Services
- Developed a specialized Interlock-Based ERP System to manage customer lifecycles, compliance, and operations.
✅ Scheduling and Case Management
- Implemented Appointment Scheduling for installs, calibrations, and monitoring check-ins.
- Created a Customer Management module allowing end-to-end tracking of customer status, compliance, and documents.
✅ Financial Operations
- Developed Invoicing and Recurring Payments functionality to automate billing for both customers and partner organizations.
✅ Asset and Inventory Tracking
- Delivered Inventory Management for interlock devices, parts, and vehicle kits.
- Built Asset Tracking with Real-Time Notifications for better device oversight and loss prevention.
✅ Location and Monitoring Tools
- Integrated Geofencing and Geo-Routing to optimize technician routes and monitor service locations.
- Delivered a dedicated Monitor Portal for parole officers, treatment centers, and judges to access compliance data in real time.
✅ Customer Access
- Built a self-service Customer Portal for payment management, appointment booking, and compliance tracking.
✅ State Reporting and Compliance
- Automated State Reporting processes to meet regulatory requirements with minimal manual effort.
✅ Technology Stack
- ASP.NET Azure WebApp (Web Application Backend)
- MySQL Database (Secure Data Storage)
- Bootstrap (Front-End Framework for Responsive Design)
- Azure Service Functions (Event-Driven Processing and Automation)
✅ Clients Supported
- BDI Interlock
- Clean Start Interlock
- Maven Interlock
- Instant Interlock
- DUI Services of Arizona
The Results
🛠️ Provided a scalable platform that now supports multiple interlock service providers under one architecture.
🚗 Enabled real-time compliance visibility for parole officers and courts across multiple states.
💵 Automated over 80% of recurring billing tasks, reducing manual admin overhead.
📈 Improved operational efficiency across scheduling, inventory, and reporting workflows.